Q: What do I do if my coupon/discount code is not working?
A: If your coupon/discount code is not working, check to ensure that it has not been over 30 days since your order was placed. Additionally, coupons/discounts (normally provided with every purchase) cannot be used in conjunction with any product(s) that are on sale or are otherwise discounted. Coupons/discounts can only be used on products that are not on sale and are otherwise not discounted.
Q: Are your perfumes vegan (free of products directly or indirectly derived from animals)?
A: At this time, our perfumes are 100% vegan. Any reference to materials (e.g. Musk) that are traditionally products directly or indirectly derived from animals are synthetic representations of their natural counterparts.
Q: Are your perfumes tested on animals?
A: Our perfumes have not and will never be tested on animals. All of our perfumes are only tested on Daniel’s (human) skin 😉
Q: I received a sample of a fragrance that is no longer listed on your website that I want to purchase. Has the fragrance been discontinued?
A: It is likely that the fragrance was vaulted either due to ingredient unavailability or at Daniel’s sole discretion, normally to make way for a new fragrance.
Q: Do you provide free samples?
A: We do not provide free samples. However, in addition to a 10% off coupon code, Daniel often includes free samples with every order.
Last updated: 25 March 2018