FAQ

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Q: What do I do if my coupon/discount code is not working?
A: If your coupon/discount code is not working, check to ensure that it has not been over 30 days since your order was placed. Additionally, coupons/discounts (normally provided with every purchase) cannot be used in conjunction with any product(s) that are on sale or are otherwise discounted. Coupons/discounts can only be used on products that are not on sale and are otherwise not discounted.

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Q: Are your perfumes vegan (free of products directly or indirectly derived from animals)?
A: At this time, our perfumes are 100% vegan. Any reference to materials (e.g. Musk) that are traditionally products directly or indirectly derived from animals are synthetic representations of their natural counterparts.

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Q: Are your perfumes tested on animals?
A: Our perfumes have not and will never be tested on animals. All of our perfumes are only tested on Daniel’s (human) skin 😉

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Q: I received a sample of a fragrance that is no longer listed on your website that I want to purchase. Has the fragrance been discontinued?
A: It is likely that the fragrance was vaulted either due to ingredient unavailability or at Daniel’s sole discretion, normally to make way for a new fragrance.

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Q: Do you provide free samples?
A: We do not provide free samples. However, in addition to a 10% off coupon code, Daniel often includes free samples with every order.

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Q: Why is your shipping fee so high?
A: Unfortunately, this is simply the price that we are charged by USPS based on the weight and dimensions of the package. In fact, it actually costs more to ship each order than the price we charge. All this being said, our (heavy) 100ml perfume bottles now come in a luxurious, heavy wooden black lacquered box within a protective/decorative paper box, and then within a shipping box.

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Last updated: 25 March 2018

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